1. Who We Are
Locatium Technologies S.L. ("Locatium", "we", "us", "our") operates the website at locatium.ai and the Locatium platform — a geospatial intelligence and AI-powered analytics suite designed for enterprise organisations in the telecom, retail, and real estate sectors.
This Privacy Policy explains how we collect, process, store, and protect information when you visit our website or interact with our services. It applies to visitors to locatium.ai and to individuals who contact us, request a demo, or enter into a business relationship with us.
This policy does not apply to geospatial or analytics datasets that Locatium processes on behalf of its enterprise clients. That processing is governed by the data processing agreements in place with each client organisation.
2. Information We Collect
2.1 Information you provide directly
- Contact and demo requests: name, job title, business email address, company name, phone number, and any message you include.
- Account registration: email address, full name, organisation, and role.
- Correspondence: any content you include when you write to us by email or through any contact form on this website.
2.2 Usage and technical data collected automatically
- IP address, browser type and version, operating system, and device type.
- Pages visited, time spent on pages, referral source, and session duration.
- Server access logs and error logs retained for operational and security purposes.
2.3 Data processed on behalf of clients
The Locatium platform processes geospatial datasets — including mobility signals, network coverage layers, points of interest, and real estate market data — exclusively as a data processor acting on behalf of our enterprise clients. This data is not within the scope of this Privacy Policy and is handled in accordance with the applicable data processing agreement.
3. How We Use Your Information
- Responding to enquiries and processing demo or contact requests.
- Provisioning, operating, and supporting the Locatium platform for contracted clients.
- Managing user accounts and authenticating access.
- Sending product updates, service announcements, and relevant commercial communications (where you have provided consent or where we have a legitimate interest in doing so under applicable law).
- Analysing how the website is used in order to improve its content and functionality.
- Monitoring for security threats, fraud, and unauthorised access attempts.
- Complying with applicable legal obligations and responding to lawful requests from authorities.
4. Legal Bases for Processing (GDPR)
For individuals located in the European Economic Area, the United Kingdom, or Switzerland, we rely on the following legal bases under the General Data Protection Regulation (GDPR) and applicable national law:
- Contract performance: processing necessary to fulfil a service agreement or respond to a pre-contractual request (e.g., a demo request or account setup).
- Legitimate interests: security monitoring, website analytics, product improvement, and direct marketing communications directed at business contacts, provided those interests are not overridden by your rights.
- Consent: where you have explicitly opted in to receive marketing communications. You may withdraw consent at any time.
- Legal obligation: where we are required by law or a regulatory authority to process or retain your data.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share information in the following circumstances:
- Service providers: third-party suppliers who help us operate our infrastructure, deliver emails, perform analytics, or provide support. All service providers are bound by data processing agreements and are not permitted to use your data for their own purposes.
- Professional advisers: lawyers, auditors, and accountants, subject to confidentiality obligations.
- Legal and regulatory authorities: where disclosure is required by applicable law, court order, or a legitimate request from a competent authority.
- Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, personal data may be transferred to the successor entity, subject to equivalent privacy protections.
6. International Data Transfers
Locatium is headquartered in Spain and primarily processes data within the European Economic Area. Where we work with service providers located outside the EEA, we ensure that appropriate safeguards are in place — such as the European Commission's Standard Contractual Clauses or an adequacy decision — as required by Chapter V of the GDPR.
7. Data Retention
- Prospect and enquiry data: retained for up to three (3) years from the date of last meaningful contact.
- Client account data: retained for the duration of the active contract plus five (5) years thereafter, or as required by applicable law.
- Website usage and server logs: retained for up to twelve (12) months.
- Legal, financial, and compliance records: retained for the periods required by applicable law (typically between five and ten years depending on the record type).
At the end of each applicable retention period, data is securely deleted or anonymised.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. We use the following categories:
- Strictly necessary cookies: required for the website to function correctly. These cannot be disabled.
- Analytics cookies: help us understand how visitors interact with the website (e.g., pages viewed, session duration). These are only set with your consent where required.
- Preference cookies: remember settings such as language or display preferences.
You can control non-essential cookies through your browser settings or through any cookie consent mechanism we display. Disabling analytics cookies does not affect your ability to use the website.
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These include TLS encryption for data in transit, encryption at rest, role-based access controls, and regular security assessments.
No system is entirely immune to risk. If you become aware of any suspected unauthorised access to your account or any security vulnerability in our services, please notify us promptly at privacy@locatium.ai.
10. Your Rights
If you are located in the EEA, UK, or a jurisdiction with equivalent data protection legislation, you have the following rights in relation to your personal data:
- Right of access: to request a copy of the personal data we hold about you.
- Right to rectification: to request correction of inaccurate or incomplete data.
- Right to erasure: to request deletion of your data, subject to any overriding legal obligation to retain it.
- Right to object: to object to processing based on legitimate interests, including direct marketing.
- Right to restriction: to request that we limit how we use your data in certain circumstances.
- Right to data portability: to receive your data in a structured, machine-readable format where technically feasible.
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, write to us at privacy@locatium.ai. We will respond within the timeframe required by applicable law (generally within one calendar month). You also have the right to lodge a complaint with your local data protection supervisory authority.
11. Children
The Locatium platform and website are intended exclusively for business and professional use. We do not knowingly collect or process personal data from individuals under the age of 16. If we become aware that we have inadvertently collected such data, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: privacy@locatium.ai
- Company: Locatium Technologies S.L., Madrid, Spain